Support Center
Frequently Asked Questions
Everything you need to know about our body language programs, ethics, and learning experience.
What is body language training at KeenGrove Signal?
Our curriculum teaches you to read micro-expressions, posture, vocal cues, and group dynamics through 12-week immersive courses and live simulations. Every lesson focuses on practical observation and transformation.
Is the training ethical and how is consent handled?
Yes. We strictly follow a consent-first protocol. All training materials and live sessions require explicit participant consent. We teach moral frameworks and legal boundaries in module one.
How long are the courses and what does the weekly routine look like?
Programs run 8–16 weeks with three live classes per week, daily micro-observation drills via our app, and weekly cohort reviews. Expect 4–6 hours of focused practice per week.
Do you offer certificates and professional accreditation?
Yes. Every graduate receives a shareable digital certificate. Our flagship Practitioner track is accredited by the International Body Language Association (IBLA) and valid for continuing-education credits.
What is your refund and rescheduling policy?
Full refunds are available within 14 days of purchase if fewer than 25% of the course content has been accessed. You may reschedule live sessions up to 48 hours in advance with no penalty.
Can I access recordings if I miss a live session?
Every live session is recorded and stored for 12 months in your personal learning dashboard. You can also download key exercise clips for offline practice.
Do you provide tools for corporate team trainings?
Absolutely. We offer enterprise packages with custom workshops, analytics dashboards for team progress, and private coaching cohorts tailored to leadership and negotiation skills.